★ Pre-order Policy ★

Our policy for pre-order purchases. We advise you to read the following before placing a pre-order or an order containing pre-order items. Please do not hesitate to contact us for more information.

 

GENERAL INFORMATION

What are pre-orders? 

A pre-order item means you are paying for an item upfront before it is manufactured, understanding that it will be shipped at a later date.
Pre-orders are ideal for businesses in the sense that they provide a safety net fund the overhead of manufacturing a design.
Pre-orders are also subject to delays and early shipments and can change at any time, due to any reason.

All items with "Pre-order" in the title are considered pre-order items unless otherwise stated. 

When are pre-order items shipped?

Rough estimates for shipping times are always stated in the product listing, and any updates or delays are always relayed to customers via the e-mail address that was provided during checkout.

Are there additional fees for pre-orders?

All pre-order items are shipped separately from in-stock items. This means there may be an additional shipping fee. If your order contains both in-stock and pre-order items, we will ship available items and then pre-order items after when they become available. We are not responsible for additional shipping fees, customs, duties, or taxes associated with orders. 

 

OCEAN CLUB PRE-ORDERS

"Ocean Club Pre-orders" apply to currently open Ocean Club sets, (ones that are available publicly for the current month) and run for the pre-order time of the current active month. Once the pre-order period is over, your set will ship the first week of the following month.

Ocean Club sets can be purchased with other in-stock items, however, you will be charged an extra shipping fee and they will ship separately from current running Ocean Club sets.